Frequently Asked Questions
What’s your cancellation policy?
You are free to cancel–no questions asked–within 24 hours of your scheduled visit. No-shows and late cancellations may be subject to a cancellation fee.
I was a past patient of Dr. Menke. Do I really need to have an initial consult performed?
Patients who have been seen by Dr. Menke in the past two years do not require an initial consult and exam.
I want to file on my insurance! What do I need to do?
Realign does not submit insurance directly, however, we are happy to provide you with information on submitting the proper paperwork/forms for insurance claims so that you can receive compensation on your end. This means you’ll reap the rewards of whatever payout your insurance chooses to issue.
How is your plan and packaging billing set up?
You decide!
Monthly unlimited plans can be billed monthly as a reoccurring charge for a predetermined amount of time or you can pay per month. Package deal holders – we’ll keep you informed at the office when you are down to your last visit and you can decide if you want to re-up.